Legislature(2017 - 2018)BELTZ 105 (TSBldg)

02/20/2018 02:30 PM Senate LABOR & COMMERCE

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02:33:08 PM Start
02:35:34 PM Managing Innovation by Frans Johansson, the Medici Group
03:19:09 PM Adjourn
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
-- Please Note Time Change --
+ Frans Johansson, The Medici Group TELECONFERENCED
Managing Innovation
-- Testimony <Invitation Only> --
                    ALASKA STATE LEGISLATURE                                                                                  
          SENATE LABOR AND COMMERCE STANDING COMMITTEE                                                                        
                       February 20, 2018                                                                                        
                           2:33 p.m.                                                                                            
                                                                                                                                
                                                                                                                                
MEMBERS PRESENT                                                                                                               
                                                                                                                                
Senator Mia Costello, Chair                                                                                                     
Senator Kevin Meyer, Vice Chair                                                                                                 
Senator Gary Stevens                                                                                                            
Senator Berta Gardner                                                                                                           
Senator Peter Micciche                                                                                                          
                                                                                                                                
MEMBERS ABSENT                                                                                                                
                                                                                                                                
All members present                                                                                                             
                                                                                                                                
COMMITTEE CALENDAR                                                                                                            
                                                                                                                                
MANAGING INNOVATION BY FRANS JOHANSSON ~ THE MEDICI GROUP                                                                       
                                                                                                                                
     - HEARD                                                                                                                    
                                                                                                                                
PREVIOUS COMMITTEE ACTION                                                                                                     
                                                                                                                                
No previous action to record                                                                                                    
                                                                                                                                
WITNESS REGISTER                                                                                                              
                                                                                                                                
FRANS JOHANSSON, Founder and Chief Executive Officer                                                                            
The Medici Group                                                                                                                
New York, New York                                                                                                              
POSITION STATEMENT: Presented Managing Innovation.                                                                            
                                                                                                                                
                                                                                                                                
ACTION NARRATIVE                                                                                                              
                                                                                                                                
2:33:08 PM                                                                                                                    
CHAIR MIA COSTELLO called the  Senate Labor and Commerce Standing                                                             
Committee meeting  to order at 2:33  p.m. Present at the  call to                                                               
order were Senators Meyer, Gardner,  Stevens, Micciche, and Chair                                                               
Costello.                                                                                                                       
                                                                                                                                
^Managing Innovation by Frans Johansson, The Medici Group                                                                       
    Managing Innovation by Frans Johansson, The Medici Group                                                                
                                                                                                                                
CHAIR COSTELLO  announced the business  before the  committee was                                                               
to hear  about managing  innovation from  Frans Johansson  of the                                                               
Medici Group. She  explained that every year  the Juneau Economic                                                               
Development Corporation  holds an Innovation  Summit. Individuals                                                               
come together  to talk about  innovation and  how it can  grow an                                                               
economy.  She extended  thanks to  Brian Holst  for allowing  the                                                               
guest  speaker,   Frans  Johansson,  to  talk   to  the  Senate's                                                               
committee on  the economy.  She noted  that the  legislature also                                                               
has an innovation  caucus that is a  bipartisan, bicameral group.                                                               
She welcomed Mr. Johansson. He  is a graduate of Brown University                                                               
and Harvard and  has authored several books  including The Medici                                                               
Effect  and   The  Click  Moment:   Seizing  Opportunity   in  An                                                               
Unpredictable  World. She  welcomed  Mr. Johansson  to share  his                                                               
ideas about innovation and offer suggestions to the state.                                                                      
                                                                                                                                
2:35:34 PM                                                                                                                    
FRANS JOHANSSON, Founder and Chief  Executive Officer, The Medici                                                               
Group, New York,  New York, said how and where  he grew up helped                                                               
inform how  he got  where he  is today.  His mother  is American,                                                               
Black, and Cherokee and his dad  is Swedish. He grew up in Sweden                                                               
at the intersection of different  cultures, countries, and races.                                                               
The only  person like him in  all of Sweden was  his sister. What                                                               
he sees highlighted  from that experience was that  as ideas come                                                               
together from  people of different backgrounds  and perspectives,                                                               
they  have  a  better  shot  at  being  new  and  different.  The                                                               
diversity of  perspectives, backgrounds, cultures,  and countries                                                               
adds to  the innovative capacity  of the individual. He  saw that                                                               
with his parents.                                                                                                               
                                                                                                                                
MR.  JOHANSSON said  he studied  environmental  science at  Brown                                                               
University.   This   interdisciplinary  field   brings   together                                                               
geology, biology, chemistry, and  economics to help drive insight                                                               
for  the  environment. He  could  see  that breaking  down  those                                                               
barriers provided a  better shot at breaking new  ground. He made                                                               
the  connection that  he saw  across cultures  and countries  and                                                               
that he  saw across fields  and industries and  disciplines. It's                                                               
the same process.                                                                                                               
                                                                                                                                
MR.  JOHANSSON  said  that  after   doing  a  couple  of  startup                                                               
companies, one  in health  care and one  in technology,  he wrote                                                               
The Medici Effect.  It's an exploration of  this intersection. He                                                               
said  he'd talk  about that  tomorrow at  the summit.  It is  the                                                               
cornerstone  of  all  the  work  he's done  since  then.  It  has                                                               
tremendous implications  for economic development, which  is what                                                               
makes this  so exciting.  Yes, individuals  can be  seen applying                                                               
it;  organizations  and  corporations  apply it.  Most  of  their                                                               
clients are corporations. But where  the idea truly comes to life                                                               
is in a region, when people  can be brought together on a grander                                                               
scale.                                                                                                                          
                                                                                                                                
MR. JOHANSSON shared  that he chose to call it  the Medici effect                                                               
because it harkens  back to the Renaissance. About  500 years ago                                                               
in Florence, Italy, the Medici  family was able to bring together                                                               
people from different disciplines    architects and sculptors and                                                               
philosophers  - from  all over  Europe. And  it was  through this                                                               
intermingling,  through this  combination of  ideas and  concepts                                                               
that these  people were able to  create one of the  most creative                                                               
eras in history, the Renaissance.  So, there's Leonardo da Vinci;                                                               
there's  Michelangelo; that's  a city  that was  able to  rise in                                                               
just a  brief period of  time and basically dominate  Europe. So,                                                               
this effect is kind of a  curious thing. That's what he wanted to                                                               
study. That's what he wanted to research.                                                                                       
                                                                                                                                
2:40:11 PM                                                                                                                    
MR. JOHANSSON said he would focus  on three major themes for this                                                               
opening  discussion  that have  implications  for  how one  could                                                               
think   about  it   from   a   government  perspective.   Because                                                               
ultimately,  economic development  all flows  back to  government                                                               
It's what  can a government,  a local or regional  government, do                                                               
about it.  The first theme  is diversity drives  innovation. That                                                               
is  the  theme  for  the  summit tomorrow  and  it  is  the  most                                                               
important  part of  these  three themes,  because  it drives  the                                                               
other two.  First, around the  world today, no matter  where, two                                                               
trends are happening and accelerating.  One is around innovation.                                                               
It is true  in the U.S.; it is true  in Europe, Asia, everywhere.                                                               
There is increased focus on  innovative growth, new entrants, new                                                               
companies, new industries are being born at an accelerated rate.                                                                
                                                                                                                                
MR. JOHANSSON  said that's on the  one hand. On the  other, there                                                               
is an incredible increased focus  on diversity. It's happening in                                                               
the U.S., but it is true  in Europe, Asia, Africa, Latin America,                                                               
and Australia.  It is  a global trend.  And it's  not accidental.                                                               
These two trends  are connected and people are only  going to see                                                               
more discussion of this accelerate.  The reason they're connected                                                               
is  because  diversity  drives  innovation.  So,  if  someone  is                                                               
focused  on    it  doesn't  matter  which  side of  the  equation                                                               
someone  is coming  at  this  from -  if  someone  is focused  on                                                               
innovative growth  that person  is going to  have to  be thinking                                                               
about  diversity  one  way  of  the  other.  The  convergence  of                                                               
industries, the convergence of cultures.                                                                                        
                                                                                                                                
MR. JOHANSSON said he  is going to give them a  sense of what the                                                               
basic concept  is. There's  a hospital in  Cambridge in  the U.K.                                                               
that  had  a  particular  problem. When  they  were  transferring                                                               
patients from the surgical unit  to the intensive care unit, they                                                               
would have  errors because two  separate teams were  dealing with                                                               
the  patient. They  have to  coordinate  and figure  out what  is                                                               
required. Because these are two  separate teams they could have a                                                               
lack  of  coordination,  they  could  have  failures,  and  those                                                               
failures and  errors could  be fatal.  This happens  in hospitals                                                               
all over the world. The obvious  solution would be to look at how                                                               
other  hospitals solve  the problem.  But  they didn't.  Instead,                                                               
they looked at  how a Formula 1 pit stop  crew solved the problem                                                               
of coordination. Through those lessons,  the hospital was able to                                                               
decrease their error rates. The idea  here is that if people look                                                               
for concepts or insights outside  of their field or discipline or                                                               
culture, they have a better shot  of breaking new ground. That is                                                               
essentially  what the  Medicis did  during the  Renaissance. That                                                               
has huge implications for a region.                                                                                             
                                                                                                                                
MR. JOHANSSON  asked what happens  when people who  are different                                                               
are  brought together,  when  a platform,  opening,  or space  is                                                               
provided for people  to combine ideas that are  not obvious, that                                                               
are  unexpected. That  is the  most exciting  part of  the Medici                                                               
effect, the  idea that  diversity drives  innovation. It  is this                                                               
notion that people are seeking  insights in places different from                                                               
their own,  their own  expertise, their  own background.  That is                                                               
fascinating to see  in the real world. He gives  many examples in                                                               
his book, like the Cambridge hospital example.                                                                                  
                                                                                                                                
MR. JOHANSSON  said occasionally  he gets to  hear how  his ideas                                                               
have  influenced a  region. Many  years ago,  he gave  a talk  in                                                               
Lincoln,  Nebraska for  the Rural  Futures Conference.  They have                                                               
similar  issues to  Alaska, a  fairly dispersed  population, only                                                               
two major  cities. A few years  after that talk, he  read a story                                                               
about  how  one  person  at the  conference,  Vishal  Singh,  was                                                               
inspired by this message. His  background was not in agriculture;                                                               
he  had  studied  visual  arts.   He  founded  a  company  called                                                               
Quantified Ag,  a high-tech company  that improves  the detection                                                               
of sick  cattle. Cattle  find ways to  mask illness.  He realized                                                               
that an innovator  does not have to be a  traditional expert. All                                                               
someone  needs to  do is  make a  connection. He  teamed up  with                                                               
someone and created  essentially a Fitbit for  cattle. Cattle and                                                               
their  health can  be tracked  through a  mixture of  sensors and                                                               
drones. He  did not have  an agricultural background and  was not                                                               
into drones.  By seeing things  differently and  being encouraged                                                               
to reach  out to someone from  a different background, he  made a                                                               
difference and began a successful company.                                                                                      
                                                                                                                                
MR. JOHANSSON  said that  this suggests  for government,  that to                                                               
the  degree   that  one  can  encourage   people  from  different                                                               
backgrounds, different  industries or fields,  different cultures                                                               
and countries, whatever gives people  a different perspective, to                                                               
come together,  the better. In  a place  like Alaska, there  is a                                                               
role to facilitate,  to enable, anyone who wants  to bring people                                                               
together, and not just the  obvious suspects. Many times the same                                                               
people show up. They all  know each other. He encourages bringing                                                               
diverse perspectives to get unexpected  ideas. He gave an example                                                               
of working  with groups  in Rhode Island  to innovate  around the                                                               
food  business. They  brought in  lots of  parties, but  not just                                                               
people interested  in food. When  working in Trinidad  and Tobago                                                               
in their  work to  diversify the economy  beyond natural  gas and                                                               
oil, they encouraged them to  bring the tech sector, research and                                                               
development science  sector, the international trade  sector, and                                                               
through these  interactions, foster  the environment  for diverse                                                               
connections to happen. So, that is the first point.                                                                             
                                                                                                                                
2:50:44 PM                                                                                                                    
MR.  JOHANSSON said  he is  often asked  what type  of diversity,                                                               
what combination, is the best one.  His second theme is that it's                                                               
not that easy  to predict what is  going to be a  success when it                                                               
comes to  innovation. Companies that spend  millions and billions                                                               
get  it wrong  all the  time. All  the ideas  today that  seem so                                                               
obvious  usually came  from something  very unexpected.  Today it                                                               
seems obvious that a site  like YouTube should exist, but YouTube                                                               
started as  a dating site, which  was a failure. And  out of that                                                               
came  YouTube.   This  is  the   nature  of  innovation.   It  is                                                               
unexpected.  It  is difficult  to  predict.  The implication  for                                                               
government is huge.                                                                                                             
                                                                                                                                
MR. JOHANSSON  said he  often finds  himself in  situations where                                                               
people are trying  to pick the winner. The  likelihood of picking                                                               
the  winner  is  very  low.  Instead,  to  the  degree  possible,                                                               
encourage lots and lots of different  types of bets to happen. He                                                               
gave  an  example of  what  that  would  look  like. A  place  in                                                               
northern Sweden,  Jukkasj?rvi, used  to be a  mining town.  A man                                                               
there tried  to sell summer  activities. Summer is  three months,                                                               
but winter is much longer. He  created the original ice hotel. At                                                               
the time,  perhaps, it did  not sound like  a good idea,  but the                                                               
question  he asked  is  how  he can  sell  the  winter. He  tried                                                               
various ideas  until he landed on  the ice hotel. The  ability to                                                               
decide what is going to work only works after the fact.                                                                         
                                                                                                                                
MR.  JOHANSSON  said create  the  environment  to bring  lots  of                                                               
diverse people  together and  allow the ideas  to spring  to life                                                               
and avoid  the siren  call of  immediately pinpointing  which one                                                               
will be successful. That is  hard for organizations to do because                                                               
everyone  wants   to  get  to  success   right  away.  Successful                                                               
organizations avoid  that. Amazon  constantly launched  all kinds                                                               
of new products and was agnostic which ones were going to work.                                                                 
                                                                                                                                
2:56:53 PM                                                                                                                    
MR.  JOHANSSON said  his  third  point is  that  if something  is                                                               
working out, gaining  traction, support it. Today  more than ever                                                               
is a winner-take-all  world. Companies that are first  and gain a                                                               
critical mass  early tend to  get outsized returns.  His favorite                                                               
example  of supporting  a winning  dynamic early  is New  Zealand                                                               
around  1998.  New Zealand  made  about  1.5  movies a  year.  If                                                               
someone had told New Zealand that  they would become a top center                                                               
for making movies in the world,  no one would have believed that,                                                               
but that's what happened because of  the Lord of the Rings movie.                                                               
The government went  all in to support the movie  and the tourism                                                               
industry   that   resulted.   In  Orlando,   Florida,   Tavistock                                                               
Development  Company's  creation of  Lake  Nona  Town Center  was                                                               
inspired  by the  Medici effect,  the idea  of bringing  together                                                               
different  sectors,  around  the  theme  of  health  care.  Early                                                               
success is being  built upon. Now it is a  $3 billion development                                                               
and growing.                                                                                                                    
                                                                                                                                
MR.  JOHANSSON  summed  up his  three  themes.  Diversity  drives                                                               
innovation. It is  difficult to predict what  will be successful.                                                               
Double  down when  success  appears because  the  market is  more                                                               
winner  take all.  From  a government  perspective,  if they  can                                                               
encourage different ideas, encourage  meetings to occur, not just                                                               
the  obvious ones,  encourage  lots of  different  ideas to  take                                                               
hold, even in small ways, and  then encourage the ones that start                                                               
to  take off,  then  they  can play  into  the  true dynamics  of                                                               
innovation that have been going on since the Renaissance.                                                                       
                                                                                                                                
3:02:22 PM                                                                                                                    
CHAIR COSTELLO opened the discussion to questions.                                                                              
                                                                                                                                
SENATOR STEVENS asked how they  educate and encourage students to                                                               
be innovative.                                                                                                                  
                                                                                                                                
MR. JOHANSSON said the discussion  on education often bifurcates.                                                               
People want to stay competitive.  They say the country is falling                                                               
behind in  math. They look to  see what Singapore is  doing. When                                                               
he met with teachers in Singapore,  they asked him how to emulate                                                               
the  American  school system.  There  is  much Singapore  is  not                                                               
trying to emulate,  but they are looking  at emulating creativity                                                               
and  innovation. This  country needs  to be  better at  math, but                                                               
something is here  already. That is his first  point. Second, the                                                               
country seems to be trying to  get rid of that thing. The country                                                               
is trying to  make education as predictable as  possible. He gave                                                               
the example  of the concern  of a student  not being at  an exact                                                               
point at  an exact  grade level,  yet innovation  is increasingly                                                               
very unpredictable.  The future  is unpredictable and  the school                                                               
system should  reflect that  by encouraging  students to  do what                                                               
they're good  at. That talent  can be combined with  something in                                                               
another field, and  it will drive creativity  and innovation. The                                                               
education  system should  be driven  to the  idea that  virtually                                                               
everyone  has  insightful   knowledge.  Today  breakthroughs  are                                                               
coming from  all kinds  of people  who were  not experts  in that                                                               
field.  The   notion  of  expertise  is   being  challenged.  The                                                               
education system  should be  designed to  promote the  pursuit of                                                               
connections  and  the pursuit  of  what  students are  eager  and                                                               
passionate to  do. Instead, it  is being driven to  the opposite,                                                               
increased structure, increased predictability.                                                                                  
                                                                                                                                
3:09:44 PM                                                                                                                    
SENATOR MICCICHE  commented that  throughout history some  of the                                                               
most innovative  failed in the  traditional education  system. He                                                               
said,  "We  still do  that.  We  still  punish those  that  think                                                               
differently." He gave the example  of the experiences of his four                                                               
daughters.  He  asked how  to  adjust  the educational  model  to                                                               
develop individual learning plans when students are very young.                                                                 
                                                                                                                                
MR.  JOHANSSON said  it must  be  solved because  the country  is                                                               
going to  rely on talent  and the question  is how the  talent is                                                               
expressed.  There are  many different  models  trying to  address                                                               
Senator  Micciche's  point.  Ultimately  there  is  going  to  be                                                               
acceptance of  insights, skill, drive,  that doesn't  conform. If                                                               
there is  tolerance of  difference, other  pieces will  fall into                                                               
place. It  is challenging because  a factory model can't  be used                                                               
to push  people through. He  didn't mean to say  that educational                                                               
milestones  at younger  years do  not matter.  The point  is that                                                               
because  someone may  not have  hit a  bar at  a particular  time                                                               
doesn't  mean  there is  an  issue.  Teachers, parents,  and  the                                                               
community at large should accept differences.                                                                                   
                                                                                                                                
3:14:22 PM                                                                                                                    
SENATOR GARDNER  said it's different kinds  of intelligence. Kids                                                               
who sit in  rows in a classroom are evaluated  on specific traits                                                               
and specific kinds of intelligence.  The system doesn't encourage                                                               
or teach  innovation, obviously, but also  emotional intelligence                                                               
and leadership.  People bring  all sorts of  things to  the table                                                               
that are not identified in the same way.                                                                                        
                                                                                                                                
MR. JOHANSSON agreed. Most schools  are focused on satisfying the                                                               
parents'  needs  to  understand  what  is  going  on  with  their                                                               
children,  so lots  of homework,  for example,  which may  not be                                                               
designed to encourage  creativity. It is challenging  to know how                                                               
to evaluate  creativity. He  asked what  if something  is created                                                               
out of  failure. Failure is a  key piece of innovation.  He heard                                                               
from  an  Apple  executive  that  when they  design  a  new  user                                                               
feature, they create ten separate  teams to create ten solutions.                                                               
So, each team has a 90  percent chance of failure. But failure is                                                               
necessary  to drive  new ideas,  which  is becoming  increasingly                                                               
necessary  for economies.  He would  like  homework to  encourage                                                               
that, but it's different so people are hesitant to enact it.                                                                    
                                                                                                                                
3:17:12 PM                                                                                                                    
CHAIR COSTELLO  thanked Mr.  Johansson for  his thought-provoking                                                               
comments.  She  said  she's  taught  in  a  school  setting  with                                                               
instruction that  was driven by essential  questions and multiage                                                               
classrooms.  Countries that  have  the  most Nobel-prize  winners                                                               
have many afterschool  clubs that are multiage.  She assumes that                                                               
interaction is diversity of age.                                                                                                
                                                                                                                                
MR. JOHANSSON agreed.                                                                                                           
                                                                                                                                
3:19:09 PM                                                                                                                    
There being  no further  business to  come before  the committee,                                                               
Chair Costello  adjourned the Senate Labor  and Commerce Standing                                                               
Committee meeting at 3:19 pm.                                                                                                   
                                                                                                                                

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